Your data. Your files. Your choice.

1. You can always leave, with everything

Export your complete Memnar at any time: every file, in plain markdown, free of charge. No proprietary format, no partial exports, no "contact support to get your data". This also works after you cancel. An automated test in our deployment pipeline fails the build if full export ever breaks.

2. We never sell your data

Your data is never sold, rented or shared for advertising or profiling. Our revenue comes from subscriptions, not from you being the product.

3. No training on your content without your say-so

We do not train AI models on your content unless you explicitly opt in, and you can revoke that opt-in at any time.

4. We tell you where your data is processed

Your account, database and files are stored in the EU (Supabase, Ireland). The site and app run on Cloudflare’s global network. Email is sent from the EU, but our email provider keeps its logs in the United States, and the connector for AI tools can run there too: our privacy policy explains each transfer. All of this comes with working GDPR erasure. Our model vendor Mistral is a French company and also transcribes your voice recordings; part of its infrastructure runs at US cloud providers. The full sub-processor list is in our privacy policy.

5. Your words stay your words

Your source files stay untouched and owned by you; excerpts are preserved word for word. Everything Memnar derives from them is visible and editable. Nothing happens silently.

Company accounts

For company accounts, the agreement with the company applies; there, the company decides.

How these promises are kept

• Anchored in the product: export and portability are architecture, not policy. Your Memnar is plain markdown; walking away with everything is always possible.
• Anchored in the company:portability and the promise that Memnar claims no rights to your content are written into our founding mission. We intend to include them in the articles of association when the company is incorporated; the notary drafts that text.
• Anchored in public: this page is versioned. If anything here ever changes, the change is dated and explained on this page. No silent edits.

Questions? annet@memnar.ai

Changelog

• Version 1.4 · 16 October 2026 · promise 4 corrected
  Promise 4 said hosting and email run in EU regions. Storage is in the EU, but the site and app run on Cloudflare’s global network. Our email provider sends from the EU but keeps its logs in the United States, and the connector for AI tools can run there too. Promise 4 now says so. None of the five commitments changed.
• Version 1.3 · 16 October 2026 · promise 4 says where processing runs
  Promise 4 said you could always keep your data and processing entirely within the EU. That promised more than we can deliver: our model vendor Mistral is a French company, but part of its infrastructure runs at US cloud providers. Promise 4 now states where storage, hosting, email and AI processing run. We also added that for company accounts the agreement with the company applies, and we corrected how the promises are anchored in the company: we intend to include them in the articles of association, and the notary drafts that text.
• Version 1.2 · 14 October 2026 · one vendor fewer
  Since 1 October 2026 Mistral also transcribes your voice recordings; Gladia is no longer used, and the recordings it had processed were deleted there. Promise 4 now names one vendor instead of two. None of the five commitments changed.
• Version 1.1 · 22 August 2026 · a new place your AI-self can be read
  The Memnar Academy (academy.memnar.ai) can now read four sections of your AI-self, namely identity, expertise, workflows and projects, to write personalised lesson notes and micro-learnings. This is off by default and needs its own opt-in, separate from the consent you gave when building your AI-self, because it is a different purpose. Your voice file, which holds passages quoted word for word from your own material, is not used. The writing runs on Mistral in France, so promise 4 is unchanged. Withdrawing the opt-in deletes everything that was generated for you, not just the permission, and that deletion is enforced by the database rather than by a promise. None of the five commitments above changed; this entry exists because promise 5 says nothing happens silently, and a new read of your AI-self is exactly the kind of thing that must not.
• Version 1.0 · 22 July 2026 · published